Privacy Policy

Last updated: October 2026

Behar Almarjan respects the privacy of visitors and customers of its website and is committed to protecting the personal information and data collected when you use the website, contact us, or purchase the products and services we offer.

This Privacy Policy explains the types of information we may collect, how we use and protect it, and the choices available to users regarding their personal data.

Information We Collect

We may collect certain information when you use the Behar Almarjan website, including:

• Full name.
• Phone number.
• Email address.
• Residential address or order delivery address.
• Governorate and area.
• Details of the products ordered.
• Previous orders and dealings with the website.
• Messages and enquiries sent through the website or the company's communication channels.
• Technical information, such as IP address, browser type, device type, and operating system.
• Website usage data, such as pages visited and time spent on the website.

We do not request or store information that is unnecessary to complete an order or provide a service to the customer.

How We Use Information

Behar Almarjan uses the information collected for the following purposes:

• Processing and fulfilling product purchase orders.
• Contacting customers to confirm orders or clarify delivery details.
• Delivering products to the specified address.
• Providing after-sales services and technical support.
• Managing warranty or maintenance requests, where available.
• Responding to customer enquiries and complaints.
• Improving the website user experience.
• Developing the products, services, and offers we provide.
• Sending notifications or marketing offers with the customer's consent.
• Protecting the website and preventing fraud or unauthorised use.
• Complying with legal and regulatory requirements when necessary.

Payments and Card Data

The Behar Almarjan website may offer different payment methods, including cash on delivery or electronic payment methods provided through approved payment service providers.

When you use an external electronic payment service, payment data may be processed directly by the payment service provider in accordance with its own privacy policy and terms of use.

Behar Almarjan does not store complete bank card details on the website unless a secure, approved payment system is made available that permits this in accordance with applicable security requirements.

Data Sharing

Behar Almarjan does not sell or rent its customers' personal data to any other party.

However, when necessary, certain information may be shared with parties that help us provide our services, such as:

• Delivery companies or delivery personnel.
• Electronic payment service providers.
• Hosting companies and technical service providers.
• Messaging and notification service providers.
• Competent authorities or official bodies when required by law.

Only the minimum information necessary to provide the requested service is shared.

Delivery Information

When product delivery is requested, the customer's name, phone number, delivery address, and order information may be shared with delivery personnel or a delivery company to deliver the order to the customer.

This information must not be used for any purpose other than carrying out the delivery.

Cookies

The website may use cookies and similar technologies to:

• Remember user preferences.
• Improve website speed and performance.
• Analyse how the website is used.
• Identify the pages and products that interest visitors most.
• Improve advertisements and marketing campaigns.

Users can control or disable cookies through their browser settings. However, disabling certain cookies may affect the performance of some parts of the website.

Analytics and Advertising Services

We may use third-party analytics tools or advertising services, such as website traffic analytics services, social media platforms, and digital advertising services.

These services may collect technical information and use cookies in accordance with their own privacy policies.

This data is used to measure website and advertising campaign performance and improve the user experience.

Data Protection

Behar Almarjan takes appropriate technical and administrative measures to help protect customer data against:

• Unauthorised access.
• Unlawful alteration or use.
• Accidental loss or deletion.
• Unauthorised disclosure.

Despite appropriate security measures, no method of electronic transmission or storage can be guaranteed to be 100% secure. We therefore continually work to improve the website's security measures.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Fulfilling orders.
• Providing warranty and after-sales services.
• Maintaining business and accounting records.
• Handling complaints and disputes.
• Complying with legal and regulatory requirements.

Once the information no longer needs to be retained, it may be deleted or anonymised where possible.

User Requests Regarding Data

Users may contact Behar Almarjan to request:

• Information about the personal data we hold about them.
• Correction of inaccurate information.
• Updates to their phone number, delivery address, or personal data.
• Deletion of certain data where there is no legal or business need to retain it.
• Unsubscription from marketing messages and offers.

We may require verification of the requester's identity before making certain changes to protect customer data.

Marketing Messages

Behar Almarjan may send offers, updates, or information about new products through:

• Text messages.
• Email.
• Messaging applications.
• Social media.

Customers may request that marketing messages stop at any time by contacting us.

We may continue to send necessary messages relating to orders, warranty services, or customer service even after a customer unsubscribes from marketing messages.

Links to External Websites

The website may contain links to external websites or platforms.

Behar Almarjan is not responsible for the privacy policies or the ways those websites collect and use data. We advise users to review the privacy policy of any external website they visit.

Children’s Privacy

The website's services are primarily intended for people who are legally able to make purchases.

We do not knowingly collect personal information from children without parental or guardian consent. If we discover that a child's data has been collected inappropriately, we will work to delete it where possible.

Updates to This Privacy Policy

Behar Almarjan reserves the right to amend or update this Privacy Policy when needed, such as when developing website services, adding new payment or delivery methods, or responding to legal and regulatory requirements.

The updated version of this Privacy Policy will be published on this page, showing the date of the most recent update.

Continued use of the website after amendments are published means that you have reviewed the updated version of the policy.

Acknowledgement of This Policy

By using the Behar Almarjan website, submitting a purchase order, or providing your data through the website, you acknowledge that you have read this Privacy Policy and understood how the information you provide is handled.

Contact Us

For any question or request relating to this Privacy Policy or personal data, you can contact Behar Almarjan through the official communication channels listed on the website.